This firm is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact Mr Tony Storey at this office. We have a procedure in place which details how we handle complaints and a copy is available for download (PDF file) by clicking: Complaints Procedure.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman to consider the complaint. The Legal Ombudsman can be contacted by post at:

Legal Ombudsman
PO Box 15870
Birmingham
B30 9EB

Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

Normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.